How to Give Tough Feedback Gracefully
• Set a positive intention. Don’t go into the conversation with the intention to reprimand. Go in with the intention to help the employee grow, rather than to show them they were wrong.

• Establish trust and rapport. Instead of starting the conversation off with, “You need to change,” create a safe space for an honest discussion by staying calm and even-keeled. Being combative will cause them to become defensive and not take responsibility, which won’t be productive for anyone.

• Ask questions instead of accusing. The feedback giver should always get to the root of the problem and open the door to hear the other side of the story. Invite the employee to the problem-solving process to prevent this from happening again.

Stover Imaging
2100 Austin St
Midland, MI 48642