Case Study - County Automates the “Taxing” Work of Paper-Based Document Processing
The Pulaski County Assessor’s Office of Arkansas implemented DocuWare to streamline its high volume of document processing. The office needed a digital solution to replace its paper-based processing of over 80,000 documents/year for over 350,000 taxable real estate, business, and personal property accounts.  DocuWare was chosen because it could be seamlessly introduced without operation interruptions, while letting the office map out the most effective digital workflow processes.

DocuWare Benefits:
• Reduced verification process to only 2 steps and document processing to 2 days
• Increased employee accountability and customer service
• Decreased number of documents to re-process each year by 95% 
• Meets legislatively mandated processing schedule and ensures information is given to the Treasury Department in a timely manner
• Securely stores historical records with easy-to-manage retention schedules
• Fast, painless legislative audits; documents can be found in seconds
• Improved cash flow
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Midland, MI 48642