Case Study – United Family Services
United Family Services, a nonprofit organization that provides services for at-risk-youth and their families, fully embraced DocuWare Cloud to implement an electronic database across its multiple locations and departments. Before implementing DocuWare, the nonprofit was completely paper-driven and transferring physical files between offices was cumbersome. With DocuWare now in place, digitized information is easy accessible, organized and secure.


• Introduced quick, easy access to information across all offices
• Eliminated unnecessary duplicate paperwork with one universal intake form
• Improved information security and automated document retention policies
• Created transparent employee accountability for managers
• Increased productivity for case workers to dedicate more time with clients
• Lowered stress levels for better work-life balance

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